Bootleg Bites 支援與常見問題
- 文件
- 支援與常見問題
- 版本日期
- 2026-09-14
- 適用
- Bootleg Bites 1.0.0 · iOS 15+ / Android 7+
- 聯絡
- bootlegbites.unsent705@passinbox.com
有問題、要回報 bug、要檢舉不當內容,都請來信: bootlegbites.unsent705@passinbox.com 我們在台灣時間的工作日內回覆,通常 2 個工作天內、最遲 7 天。
系統需求
- iPhone:iOS 15.0 以上
- Android:Android 7.0(API 24)以上
- 需要網路連線。遊戲的結算由伺服器計算,離線時無法賣出或結帳。
常見問題
怎麼註冊?我看不到註冊按鈕
這款遊戲沒有另外的註冊流程。iPhone 用「Sign in with Apple」、Android 用 Google 帳號登入,第一次登入就會自動建立你的玩家資料。我們沒有提供訪客模式,也沒有帳號密碼。
換手機,進度會不會不見?
不會。用同一個 Apple ID(iPhone)或同一個 Google 帳號(Android)登入,就會接回原本的進度。進度存在我們的伺服器,不是存在手機裡。
我換平台了(iPhone 換 Android),進度接得回來嗎?
接不回來。Apple 帳號與 Google 帳號在我們這裡是兩個不同的玩家。目前沒有跨平台綁定功能。
登不進去 / 一直轉圈圈
依序試這幾項:
- 確認手機有網路,切換 Wi-Fi 與行動網路各試一次。
- 把 App 完全關掉再開。
- iPhone:到「設定 →(你的名字)→ 密碼與帳號安全性 → 使用 Apple 帳號登入」,確認 Bootleg Bites 還在清單裡。
- 還是不行,來信告訴我們你的裝置型號、系統版本、發生時間(大約幾點幾分即可)。
我看到別的玩家取了很難聽的產品名稱
長按那個攤位或產品,選「檢舉」,再選「封鎖這個玩家」就不會再看到他的東西。檢舉會直接送到我們這裡。名稱違規經查證屬實者,我們會移除名稱並視情節暫停帳號。急件也可以直接來信,主旨寫「檢舉」,附上你看到的名稱與大約時間。
怎麼刪除帳號?
遊戲內「設定 → 帳號 → 刪除帳號」就可以刪,不需要來信。詳細說明見 帳號刪除說明。刪除是不可復原的。
我要回報 bug
來信時附上這些,我們查起來最快:
- 裝置型號與系統版本(例如 iPhone 13、iOS 17.4)
- 發生時間(大約幾點)
- 你當時在做什麼、預期會發生什麼、實際發生什麼
- 畫面截圖
其他
Bootleg Bites — Support and FAQ
- DOCUMENT
- Support & FAQ
- REVISED
- 2026-09-14
- APPLIES TO
- Bootleg Bites 1.0.0 · iOS 15+ / Android 7+
- CONTACT
- bootlegbites.unsent705@passinbox.com
For questions, bug reports, or to report objectionable content, email bootlegbites.unsent705@passinbox.com. We reply on Taiwan business days, usually within 2 business days and at most 7 days.
Requirements
- iPhone: iOS 15.0 or later
- Android: Android 7.0 (API 24) or later
- An internet connection is required. Settlement is computed on our server, so you cannot sell or close out the day while offline.
Frequently asked questions
How do I register? I can't find a sign-up button
There is no separate sign-up. Sign in with Apple on iPhone, or with your Google account on Android, and your player record is created on first sign-in. There is no guest mode and no password.
Will I lose my progress if I change phones?
No. Sign in with the same Apple ID (iPhone) or the same Google account (Android) and your progress comes back. It lives on our server, not on the handset.
I moved from iPhone to Android. Can I bring my progress?
No. An Apple account and a Google account are two separate players here. Cross-platform linking does not exist yet.
I can't sign in, or it spins forever
Try these in order:
- Check your connection; try once on Wi-Fi and once on mobile data.
- Force-quit the app and reopen it.
- On iPhone: Settings → (your name) → Sign-In & Security → Sign in with Apple, and check that Bootleg Bites is still listed.
- Still stuck? Email us your device model, OS version, and roughly when it happened.
Another player used an offensive product name
Press and hold that stall or product, choose Report, then Block this player so you stop seeing their content. Reports come straight to us. Where a report is substantiated we remove the name and may suspend the account. For anything urgent, email us with "Report" in the subject, the name you saw, and roughly when.
How do I delete my account?
In the game: Settings → Account → Delete Account. No email needed. See Delete your account. Deletion is irreversible.
How do I report a bug?
Include these and we can chase it fastest:
- Device model and OS version (e.g. iPhone 13, iOS 17.4)
- Roughly when it happened
- What you were doing, what you expected, what actually happened
- A screenshot
Elsewhere